The product, documented.
Twelve articles covering the 80% of questions buyers and operators actually ask. New articles ship as patterns surface from real customer use; the v1 set is intentionally tight, not exhaustive.
Getting started.
From first sign-in to first exported variation. The shortest path through the product, written for someone who has never opened it.
How the 14-day money-back guarantee works, how to cancel, and how refunds are calculated after the window closes.
Owner, designer, reviewer, and guest reviewer roles. How seats count, what each role can do, and which invitations are free.
Brand DNA.
Multi-brand workspaces.
The background-extract walkthrough for agencies onboarding a new retainer client. Brand caps per tier, naming conventions, and the post-extract review checklist.
How DNA sign-off, per-brand workspaces, and the no-cross-brand-reads policy keep client work isolated. Operational tips for agencies running 5+ brands at once.
Approvals & guests.
How to invite a client to review work without an account. Link scoping, expiry, revocation, and what guest reviewers can and cannot do.
How iterations count toward credits, how version history is preserved, and the approval state machine from draft through ship-ready.
Billing.
How credits work, what happens when you run out, the $0.30 per credit overage rate, and how to set hard caps if you do not want any overage at all.
Upgrade prorate, downgrade behavior, what happens to credits when you switch tiers, and how annual plans handle changes.